Job Title: VA Fix Applying Engineer
Location: Dhaka
Job Type: Full-time
Job Summary:
We are looking for a skilled VA Fix Applying Engineer to implement, verify, and maintain our software and system environments at client sites. The ideal candidate should have expertise in hardware setup, automation, scripting, security best practices, and customer support. This role requires strong technical problem-solving skills and the ability to work collaboratively with project teams and clients.
Key Responsibilities:
Implementation & Verification:
Set up and systematically verify hardware, network, system, and database environments required for product installations.
Ensure proper implementation of products at client locations and conduct thorough testing.
Automation & Scripting:
Develop and run scripts for automation during the implementation phase.
Support operational and maintenance activities with automation tools.
Process Adherence & Documentation:
Follow defined implementation processes to ensure consistency and quality.
Prepare necessary documentation, including implementation reports, testing logs, and client handover documents.
Client Interaction & Support:
Communicate effectively with clients regarding technical aspects of the project.
Perform Acceptance Testing with the client to ensure successful implementation.
Provide operational training to clients on the installed products.
Data Migration & Cutover:
Execute data migration activities and live cutovers with minimal disruption.
Ensure all data migration procedures are documented and aligned with best practices.
Post-Live Maintenance & Security:
Perform post-live patch installations on test and live systems with appropriate approvals.
Implement security best practices such as system hardening, firewall configurations, and access control, ensuring compliance with ISO 27001 and CIS Benchmarks.
Continuous Improvement & Knowledge Sharing:
Document and share best practices within the organization to improve future implementations.
Provide feedback and suggest product enhancements based on field experience.
Reporting & Coordination:
Report to the assigned Project Manager on implementation status, challenges, and resolutions.
Ensure a smooth customer support handover post-implementation.
Requirements:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
2+ years of experience in software implementation, system administration, or a related role.
Proficiency in scripting (Shell, Python, or PowerShell) for automation.
Strong knowledge of networking, databases, and system administration.
Experience with security standards (ISO 27001, CIS Benchmarks) and system hardening.
Familiarity with data migration, live cutover, and patch management.
Excellent communication and problem-solving skills.
Ability to work independently and collaboratively with teams.
Preferred Qualifications:
Experience with cloud platforms (AWS, Azure, or GCP).
Knowledge of DevOps tools for automation and deployment.
IT certifications such as CCNA, RHCE, or Security+ are a plus.
Benefits:
Competitive salary and performance bonuses
Health and wellness benefits
Career development and training opportunities
Flexible work environment
Collaborative and innovative work culture
How to Apply:
If you are passionate about system implementation, security, and automation, and meet the qualifications, we encourage you to apply.
We look forward to welcoming you to our team!